Returns & Exchanges
We want you to love your signature scent. If you are not completely satisfied, you may return unopened and unused products within 30 days of delivery.
Return Process
- 1.Initiate Request
Email our support team or log into your account to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the item in its original packaging and ensure it is securely padded to prevent damage during transit.
- 3.Attach Label
Print and attach the prepaid shipping label provided by our team to the outside of your package.
- 4.Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.