Frequently Asked Questions

Find answers to common questions about our luxury scents

Are your fragrances authentic?

Yes, Ema Fragrance only carries 100% authentic products sourced directly from authorized distributors and the original fashion houses.

How should I store my perfume to ensure longevity?

To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and humidity.

Do you offer fragrance samples?

We provide complimentary samples with every full-sized bottle purchase. We also offer discovery sets for those looking to explore our collection.

What is the difference between Eau de Parfum and Eau de Toilette?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%), resulting in a longer-lasting scent compared to Eau de Toilette (EDT), which typically contains 5-15%.

Are your products cruelty-free?

We prioritize brands that adhere to cruelty-free practices. Please check the specific product description for individual brand certifications.

Can I change my order after it has been placed?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement for any modification requests.